Corona Virus Statement

UPDATE – 15th January 2021

Now that the third lockdown has started, Raison Home is doing everything we can to keep you safe.

  • We will hold appointments remotely – ask for more details how this works!
  • If we need to visit your home, we wear a mask, sanitise hands and tools regularly and maintain the required social distancing.
  • You will not need to visit busy shops and showrooms where you may be at higher risk.
  • All existing customers’ appointments and installations are still able to go ahead as planned.

We are committed to continuing to provide you with a fantastic service in the safest way possible!

Thank you for your cooperation during these difficult times.

UPDATE – 5th November 2020

 Second lockdown has started, so what are Raison Home doing to keep you safe?

  • We will hold appointments remotely – ask for more details how this works!
  • If we need to visit your home, we wear a mask, sanitize hands and tools regularly and maintain the required social distancing.
  • You do not need to visit busy shops and showrooms where you may be at higher risk.
  • All existing customers’ appointments and fittings are still able to go ahead as planned.

We are committed to continuing to provide you with a fantastic service in the safest way possible!

Thank you!

UPDATE – 19th June 2020 

Following the recent Government announcement to relax some of the contact rules, we have taken the decision to reinstate home visits when it is possible to respect the social distancing rules. We are now back supplying & installing kitchens in a safe and secure way.

Our first priority is to protect our customers and staff: that’s why we have set up a remote working procedure which means we can continue working as we start to come out of the current situation. It will be a mutual decision as to whether you prefer to work together on your project face to face or remotely.

Our second priority is making it still possible to realise your projects and your dreams. It’s still possible thanks to our unique design methods. We are still offering a co-design and quote service to new customers and also the ability to refine designs for any existing customers.

We are able to utilise all of the video sharing services including Google Meet, Skype, WhatsApp, Zoom etc. to maintain personal contact. Our design software package also allows us to share designs live with you so that we can refine your chosen design on a one to one basis without being physically present.

We can still co-design “At Your Home With you”, we’ll just be in different homes if preferred!

Please do not hesitate to contact us during these difficult times to design your dream kitchen, bedroom or bathroom, ready to be installed as soon as you are ready.

 

UPDATE – 27th May 2020 

Following the recent Government announcement for the need for everybody to stay at home where possible, we have taken the decision to reinstate home visits when it is possible to respect the social distancing rules.

Our first priority is to protect our customers and staff: that’s why we have set up a remote working procedure which means we can continue working as we start to come out of the current situation.

Our second priority is making it still possible to realise your projects and your dreams. It’s still possible thanks to our unique design methods. We are still offering a co-design and quote service to new customers and also the ability to refine designs for any existing customers.

We are able to utilise all of the video sharing services including Google Meet, Skype, WhatsApp, Zoom etc. to maintain personal contact. Our design software package also allows us to share designs live with you so that we can refine your chosen design on a one to one basis without being physically present.

We believe we can still co-design “At Your Home With you”, we’ll just be in different homes!

Please do not hesitate to contact us during these difficult times to design your dream kitchen, bedroom or bathroom, ready to be installed as soon as you are ready.

 

27th March 2020

Following the recent Government announcement for the need for everybody to stay at home unless absolutely essential, we have taken the decision to cancel all home visits.

Our first priority is to protect our customers and staff: that’s why we have to cancel all home visits.

Our second priority is making it still possible to realise your projects and your dreams. It’s still possible thanks to our unique design methods. We are still offering a co-design and quote service to new customers and also the ability to refine designs for any existing customers.

We are able to utilise all of the video sharing services including Google Meet, Skype, WhatsApp, Zoom etc. to maintain personal contact. Our design software package also allows us to share designs live with you so that we can refine your chosen design on a one to one basis without being physically present.

We believe we can still co-design “At Your Home With you”, we’ll just be in different homes!

Please do not hesitate to contact us during these difficult times to design your dream kitchen, bedroom or bathroom, ready to be installed as soon as the world returns to normality.